Request Quote

Getting Started

Error Codes

Common error codes and response examples you may encounter when calling the RDPLINE API.

Common error response

Example response

{  "success": false,  "message": "API Key is invalid or expired",  "status": 401}

Error Codes

Situation

HTTP Status

Description

Missing API Key

401

No API Key was included in the request header. Please include your issued key in the X-API-KEY header and try again.

Invalid API Key

401

The API Key provided cannot be used. Please verify the key value or issue a new key.

Unauthorized request

403

Your API Key does not have permission to perform this request. Please check your contracted data scope and permissions.

Rate limit exceeded

429

Too many requests were sent in a short period. Please try again after a short wait.

Internal server error

500

A server error occurred while processing the request. Please try again later, and contact support if the issue persists.